Hilton HHonours Diamond member tried to book an evening meal. Put through by hotel reception to restaurant, then told reservations taken externally, please another number, but this is "only open 09:00 to 17:00 for reservations so you will need to call tomorrow". Why make it easy for guests to eat?

I dined at The Podium with friends on friday 7th December and then went upto the Skybar Cloud 23. The meal was nice but it was cold - not the food but the restaurant. If you choose to dine there then take a scarf , coat and gloves as you'll need them. Because the hotel is all open plan as people come through the main entrance the cold air comes in....we were all feeling it and ended the meal abruptly without coffee and went up to Cloud 23....now that is superb if not expensive Well worth a visit.

The Podium turned out to be a little disappointing for me and my partner. The restaurant ambiance was very nice. The service was poor. The food was ok, but I left wanting to go grab a sandwich. Overall 4/10. Will I return? No!